Privacy policy

The Muse Labs works to ensure that your privacy is protected when using our services. This website is operated by www.muselabs.skin and this privacy policy applies to your use of any of The Muse Labs’s website using the domain www.muselabs.skin. We therefore, have a policy explaining what personal information is, how we use the information, who has access to the data, and your rights regarding the information collected. Your access and use of our website constitute your acceptance of our Privacy Policy and Terms of Use.

The Muse Labs’ top priority is your privacy protection when dealing with us. We have a policy that recognizes the importance of protecting your personal information; explaining what personal information constitutes, how we use the information, who has access to your data, and what are your rights regarding your personal information.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and The Muse Labs is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details. Your access and use of www.muselabs.skin constitute your acceptance of our Privacy Policy and Terms of Use.

Personal Data

We take responsibility for all the personal data (such as your name, address, email address, phone number, and date of birth) that you provide us with, obtained when you subscribe to our newsletter or when you create a personal profile.

Use of Information:

The Muse Labs collects personal information in several ways when you make an account with The Muse Labs. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and billing addresses for the purpose of order processing.

We may also obtain information as a result of authentication or identity checks which may contain your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link.

We also use non-personal data such as third-party cookies to collect statistics to enhance and simplify your visit. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.

Information Collection:

The Muse Labs may use your personal data for the following purposes:

To create your personal account at www.muselabs.skin.

To process your orders (e.g. your name, address, date of birth and address).

To be able to send text message notifications of delivery status (e.g. your mobile phone number).

To be able to send you marketing offers such as newsletters.

To be able to contact you in the event of any problem with the delivery of your items (e.g. telephone number, address).

To enable us to answer your queries and to inform you of new or changed services (e.g. your email address).

Managing your account by carrying out credit checks (e.g. name, address, date of birth).

To be able to validate that you are of legal age for shopping online (e.g. date of birth).

Lastly, we do not sell your details to third-party marketing companies.

Marketing Updates:

We email about our offers and products to only those people who subscribe to our newsletter(s). If you wish to opt out from our e-newsletter, you may write to us at (hello@muselabs.skin). By using the websites and providing your mobile phone number, you hereby consent to receive autodialed and/or pre-recorded telemarketing calls and text messages from or on behalf of us at the mobile number that you provide at sign-up.

You understand that consent to receiving messages on your mobile device is not a condition of purchase and understand that message and data rates may apply. Additionally, should you choose to stop receiving such messages, you can contact us directly at (hello@muselabs.skin).

What are your Rights?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed.

If you require further information about our Privacy Policy, please go to the help section of the website. If you require more information please send an email to hello@muselabs.skin. If you wish to talk to our customer care representative please call: +923022227427.